Legal notice

Terms of Service

Overview

This website is operated by Kailen. Throughout the site, the terms “we”, “us” and “our” refer to Kailen. By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions.

Section 1 - Online Store Terms

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your country, county, or state of residence. You may not use our products for any illegal or unauthorized purpose.

Section 2 - Accuracy of Pricing and Products

  • Prices for our jewelry items are subject to change without notice.

  • We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

  • We have made every effort to display as accurately as possible the colors and images of our products. We cannot guarantee that your computer monitor's display of any color will be completely accurate.

Section 3 - Accuracy of Billing and Account Information

We reserve the right to refuse any order you place with us. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the email and/or billing address/phone number provided at the time the order was made.

Section 4 - Governing Law

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the United Kingdom.

Section 5 - Contact Information

Questions about the Terms of Service should be sent to us at info@kailen.co.uk.

2. Privacy Policy (UK GDPR Compliant)

Copy and paste this into Settings > Policies > Privacy policy:

Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from kailen.co.uk (the “Site”).

Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device.

Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers or PayPal details), email address, and phone number.

How Do We Use Your Personal Information?

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:

 

  • Communicate with you;

     

  • Screen our orders for potential risk or fraud.

     

Sharing Your Personal Information

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store. We also use secure payment gateways (Shopify Payments and PayPal) to process transactions safely. Your data is handled strictly in compliance with UK GDPR rules.

Your Rights

If you are a UK or European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

 

Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

 

Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at info@kailen.co.uk